The EI competencies

How we manage ourselves

• Self-Awareness: Emotional self-awareness; Accurate self-assessment; Self-confidence
• Self-Management: Self-control; Transparency; Adaptability; Achievement; Initiative; Optimism

How we approach relationships

• Social Awareness: Empathy; Organizational awareness; Service
• Relationship Management: Inspiration; Influence; Developing others; Change catalyst; Conflict management; Teamwork & collaboration