Great leadership works through the emotions

Important Emotional Intelligence (EI) Terms

• EI: Emotional Intelligence / Emotionally Intelligent
• EQ: EI Quotient
• Primal: A leader to whom others look for assurance when facing a threat or uncertainty
• Resonance: Driving positive emotions that bring out everyone’s best
• Dissonance: Lack of harmony
• Hijack: Allowing impulsive feeling to overrule rational behavior